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Privacy Policy

Privacy Policy

At Xeheca, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our website. Please take a moment to read this policy to understand our views and practices regarding your personal information and how we will treat it.

What Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: such as your name, email address, phone number, and postal address when you provide these to us through contact forms or other interactions.
  • Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: information about your visits to our website including traffic data, location data, and other communication data.
  • Cookies and Tracking Data: details stored on your device to help improve and personalize your experience, which are explained further below.

How We Use Data

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To improve our website, products, and services based on your feedback and usage.
  • To communicate important information regarding updates, offers, and changes related to our services.
  • To ensure the security and integrity of our website.

Cookies

Our website uses cookies to enhance user experience and analyze site usage. Cookies are small text files placed on your device that help us recognize returning visitors and remember preferences. You can set your browser to refuse or delete cookies; however, this may affect your experience on our site.

We use the following types of cookies:

  • Strictly Necessary Cookies: essential for the operation of the website.
  • Analytical/Performance Cookies: to help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: to remember preferences and provide enhanced features.

Third-Party Links

Our website may include links to third-party websites or services for your convenience. We have no control over and are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security assessments. Despite these efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

User Rights

You have the following rights in relation to your personal data:

  • Access: You may request details of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Deletion: You may request that we erase your personal data when it is no longer necessary for the purposes for which it was collected.
  • Restriction: You can ask us to restrict processing of your data in certain circumstances.
  • Objection: You may object to the processing of your personal data based on legitimate interests.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.